Hi guys,
so I need again some help.I have a friend who is using Windows 7 on Laptop and now after some weeks my friend did forgot the logon password and can't come to desktop anymore to work with the Laptop. 
The problem is the missing password and the Nag keeps poping up.Now I tried to google a little bit to find any solution to bypass this Nag or change the password and found something to start the Laptop in safemode with command prompt.
http://www.isunshare.com/windows-7-password/bypass-windows-7-logon-screen-and-admin-password.html
http://www.filesriver.com/read/how-to-start-windows-in-safe-mode-with-command-prompt/18
So I thought that would be the right solution and sound also very simple to handle and tell this my friend on telephone but wonder oh wonder it didn't work so the problem starts already after choosing the start method "safe mode with command prompt" so it dosen't stop at any command prompt and loads again the normal windows with mouse + password Nag!?!What now?How to handle that problem and how to get the command prompt?
Has anyone of you any idea what to do and how to handle that problems now?Without command prompt my friend can't change the password and without password = no access to windows. 
No idea why this startup with command prompt isn't working on that Laptop.
So if you got any ideas what my friend can do now then post it please.
Thank you